Return & Refund Policy

Gitn Market Return and Refund Policy

Effective as of 03/24/2024

Thank you for shopping at Gitn Market. We value your business and want to ensure a satisfactory experience. Please review our Return and Refund Policy below, which applies to all purchases made on our website or at our physical location.

Return Policy

• Non-returnable Items: All food items are non-returnable. We prioritize your health and safety and due to the perishable nature of these items, returns are not accepted.

• Eligible Items for Return: Except for food items, all other products purchased from Gitn Market are eligible for return within 30 days of purchase, subject to our discretion.

• Return Process:

  • To initiate a return, please send your item to 4980 Flournoy Lucas Road, Shreveport, Louisiana, 71129.
  • A valid tracking number must be provided for all returns to ensure the secure and verifiable delivery of your return.
  • Returned items must be in the same condition that you received them, unused, and in their original packaging.

• Assessment: All returns are subject to assessment by Gitn Market. We reserve the right to refuse a return based on the condition of the returned items or if the return criteria are not met.

Refund Policy

• Discretionary Refunds: Gitn Market reserves the right to provide refunds at our discretion. Refunds may be issued in the original form of payment or as store credit, depending on the circumstances of the return and at the discretion of Gitn Market.

• Processing: Eligible refunds will be processed upon the receipt and inspection of the returned item. Please allow a certain number of days for the refund amount to reflect in your account or on your original method of payment.

• Compliance: Our refund practices are in accordance with and in compliance with applicable laws to ensure that your rights as a consumer are respected and protected.

Questions

Should you have any questions regarding our Return and Refund Policy, please contact us at info@gitnmarket.com. Our customer service team will be happy to assist you.

Please note: This policy is subject to changes and updates. We encourage you to review this policy periodically to stay informed about how we are protecting your purchases and offering a transparent return and refund process.